Telephone Numbers for Businesses

• Questions about eligibility requirements, calculating the CEWS, or how to apply

• Help with My Business Account and Represent a Client

Yukon, Northwest Territories and Nunavut:
1-866-841-1876

Outside Canada/U.S. call collect
613-940-8497

• Change information about your business
• Change your business address
• Update the name of your business

Yukon, Northwest Territories and Nunavut:
1-866-841-1876

Outside Canada/U.S. call collect
613-940-8497

• Get help with making a payment
• Questions on instalments (paying taxes as you earn income)
• Have a payment made in the wrong business account transferred to another account

Yukon, Northwest Territories and Nunavut:
1-866-841-1876

Outside Canada/U.S. call collect
613-940-8497

• Payroll deductions and accounts
• Charging GST/HST as a business (including rebates such as the new housing rebates)
• Business tax for corporations, sole proprietorships, partnerships, non-resident corporations, and corporation accounts

Yukon, Northwest Territories and Nunavut:
1-866-841-1876

Outside Canada/U.S. call collect
613-940-8497

Non-resident GST/HST Enquiries

• Register for a business number and any program account such as the GST/HST
• Get corporate income tax forms or publications

Yukon, Northwest Territories and Nunavut:
1-866-841-1876

Outside Canada/U.S. call collect
613-940-8497

Non-resident GST/HST Enquiries

• Get help with filing your T2 corporation income tax return electronically
• Get help with the Corporation Internet Filing service

Outside Canada/U.S. (operates in ET)
1-204-984-3594

• Discuss payment arrangements to repay a GST/HST debt (paying over several months)

• Discuss payment arrangements to repay a payroll tax debt (paying over several months)

• Discuss payment arrangements to repay a corporate income tax debt (paying over several months)

• GST/HST NETFILE and TELEFILE
• Filing information returns electronically (such as T3, T4 or T5 slips)
• The Payroll Deductions Online Calculator
• Locked out of business account

Yukon, Northwest Territories and Nunavut:
1-866-841-1876

Outside Canada/U.S. call collect
613-940-8497

Non-resident GST/HST Enquiries

• excise duties on wine, spirits, beer, tobacco or cannabis
• the fuel charge
• the air travellers security charge (ATSC)
• the excise tax on fuel inefficient automobiles, automobile air conditioners and certain petroleum products
• the tax on insurance premiums

• Discuss details of a letter or phone call about your GST/HST registration

You will also need:

• The 4-digit extension number on the letter or message you received

• Discuss details of a letter or phone call about a GST/HST and other levies filing

You will also need:

• The 4-digit extension number on the letter or message you received

• Discuss details of a T2 corporation post assessing limited review letter

You will also need:

• The 4-digit extension number located in the letter you received

• Discuss details of a phone call you received about your recent GST/HST or corporation program account registration

You will also need:

• The 4-digit extension number from the message you received

• Questions about the Canadian film or video production tax credit

• Questions about Scientific Research and Experimental Development expenditure claims

• EFILE registration, renewal, account maintenance and/or view transmission history processes,
• EFILE Suitability Screening and/or Monitoring programs,
• EFILE web service questions regarding error messages for initial and/or amended T1 returns, and/or
• Authentication problems related to EFILE numbers/passwords (for both T1 and T2 returns)

• Report a nil remittance for payroll

• Report a nil remittance for non-resident withholding tax

• Check the status of a Flow-through Shares (FTS) form

• File a GST/HST return using the GST/HST TELEFILE automated telephone service

• Discuss details of a GST/HST post assessing review letter

You will also need:

• The 4-digit extension number located in the letter you received

• Check the status of an income tax or GST/HST objections